Home About Us Contact Us Information cruises Search


Click here to return to Index Page
Before The Cruise Information


For all departures should the occupancy be less than 10 passengers for Short Discovery Cruise and 12 passengers for Exploration and Discovery Cruises, the company reserves the right to cancel the cruise up to 60 days prior the deparure date. A confirmation notice in writing will be released by the company to all booked clients and / or their agents within the deadline. In case of cancellation an alternative cruise will be offered and if not acceptable all down payments will be immediately refunded.

Paukan Cruises reserves the right at its sole option and discretion, without any liability for damages or refund, of any kind to arrange for substantially equivalent transportation by another vessel, wether belonging to the company or not.

Land Tours are operated bt third parties. Paukan Cruises acts as coordinator, supervisor and agent only and is therefore not responsible for any loss, injury or damage sustained by the tourist, including those aoccuring outside the touring programs.

Passenger is required to be on board the vessel at least 30 minutes before the initial scheduled departure time and any departure time subsequently announced during the cruise. At the time of embarkation Passenger is responsible for having received all medical inoculations necessary for the voyage. Company shall have ni liability to passengers whatsover if passenger is not on board prior to the Vessel's departure.

All babbage must be securely packed and distinctly labelled with passenger's full name the vessel , and the cabin number of passenger and the sailing date of the vessel. Under no circumstances, may dangerous articles such as firearms, explosives, oxygen or combustible substances , alcohol, drugs, illegal substances, or dangerous goods be taken aboard the vessel. Ant such item shall be surrendred to the captain of the vessel at embarkation, and be disposed of in the sole discretion of the captain. hand locked luggage, breakables and valuables, including but not limited to jewelry, money, precious stones, securities, financial instruments and/or tickets, must be hand-carried by passengers on and off the vessel. Compant shall not be responsible for loss or damage to such items.

The total value of the baggage, valuatiosn and other personal belongings of a passenger aboard the vessel who does not deposit valuables for safekeeping, as described in this contract, shall be deemed not to exceed the amount of US$200 per passenger and company's liability, if any loss of or damage to such belongings is limited to a maximum of US$ 200 per passenger.

Company does not discriminate againts paersons on the basis of disability. Company is unable to accomodate women past theis sixth months of pregnancy and any children less than six months og age. Company may limit the number of passengers less than three years of age aboard the vessel. Any child under the age of eighteen must be accomapnied by an adult over the age of twenty one. If the accompanying adult is not the parent. a parental consent guardianship form must be signed by a parent or legal guardian of the child and received by company prior sailing. Passenger is required to advice in writing, at or prior to the time a cruise is booked, of any physical or mental condition which may require professional attention during the cruise. The vessel is not able to accomodate wheel chairs. Passengers with impairments must be accompanied by someone.

No staff doctors or nurses are employed by company on the vessel. If passenger requires medical attention during the trip, medical services will be provided at local facilities. Passenger shall be responsible for all costs and expenses of medical services, treatment and medications. Company shall have no liability whatsover for any costs incurred in connection with medical services, or for the quality of care passenger receives. Passenger consent to treatment by mecila professionals designated by the company. If passenger is unable to request or authorize medical treatment and, in the opinion of the ship manager, medical attention is necessary, solely at the expense of passenger and without liability of the company.

Any and all payment by passenger to company shall be made in USA currency or such other currency accepatble by the company. All changes for services and products provided on board the vessel must be settled in cash or changed (via credit card acceptable to comoany) before passengers final disembarkation from the vessel. Any other expenses incured by the passenger or by the company on behalf of passengers shall be payable by passenger on demand.

If passenger is injured, becomes ill, or dies , or passengers property is lost or damaged, or passenger and/or his/her property is delayed, company will not be liable to passenger for any damages unless the occurence was due to the negligence of company or wilful fault. Company disclaims liability to passenger under any circumstances for infliction of emotional distress, mental suffering or psychological injury which was not
(1) the result of physical injury caused by the negligence or fault of a crew member or the manager, agent, master, owner or operator of the vessel.
(2) the result of passenger having been at actual risk of physical injury, and sucj risk was caused by negligence or fault of a crew member or the manager, agent, master, owner or operator of the vessel.

(3) Intentionally inflicted by a crew memeber or the manager, agent, master, owner or operator of the vessel. In no event will company be liable to passenger for consequential, incidental, exemplary or punitive damages.



Visa Information
Myanmar requires a visa for all foreigners visiting the country. It is valid for 28 days starting from the day you enter the country, three months from the date of issue. You can obtain a visa from Myanmar Embassies in the various countries. The international points of entry and exit Myanmar are Yangon International Airport and Mandalay International Airport. Show your passport with valid entry visa, disembarkation card on arrival to the Immigration officer at the International Airport (Yangon or Mandalay).

A valid passport with Entry visa is required for all tourists & businessmen, applicable at Myanmar Embassies and Consulate General Offices abroad. For further details of the embassies click : Myanmar Embassies and Consulate abroad. You can also visit http://www.mofa.gov.mm the official web site of The Ministry of Foreign Affairs.

Types of Visa
A Tourist Visa allows a stay of 28 days, extendible for an additional 14 days. A Business Visa allows a stay of 28 days, extendible up to 12 months on a case by case basis.

How to get entry visa to Myanmar

  • 1. Visa on arrival (without pre-arrangement) will be suspended starting from 1st September to until further notice.
  • 2. Only for the client who has no Myanmar embassy in their countries, we can provide Pre-arranged visa on arrival service.
  • 3. We recommend getting Myanmar visa in advance from the Myanmar Embassy abroad.
  • 4. If you want us to provide the pre-arrange visa on arrival service, pls give us the below information
    - Full Name as in passport
    - Name of father
    - Passport Number
    - Date of Birth
    - Place of Birth
    - Passport Issuance & Expiration date (passport must be valid 6 months after arrival!)
    - Nationality
    - Race
    - Religion
    - Sex
    - Occupation
    - Home address
    - Reason for visiting Myanmar
    - Flights in/ out
    - Scanned passport photo or copy of passport page with photo

With this information we will apply for a visa on arrival. In order to be able to process the visa in time we need about 7-14 working days.

After getting the approval letter from the authorities, we will send you a copy of this authorization letter to be presented at the check-in counter of the airline (don't forget airline will not let you board flight).

You are requested to bring with you the copy of the authorization letter, 2 passport size pictures and the amount of 30 USD in cash for the payment of the visa fee on arrival at airport.

Our service fee to arrange a Visa On Arrival: USD 25 / passport.

Note: This fee will be charged whether the application is accepted or not.

For further visa information visit http://www.myanmarvisa.com

Foreign Currency
US dollars,Euro,Singapore Dollars can be changed into local currency(Kyats) at Authorized exchanged counters or banks. Please be warned that torn, dirty and stained notes might not be able to accepted.

Credit Cards
Only a few restaurants and hotels accept Credit cards, and the service charges may vary from 5 to 10 percent.

Myanmar Currency
Myanmar currency is known as " Kyat " which comprises 100 pyas.

Notes :Kyat 10000,Kyat 5000, Kyat 1000, Kyat 500, Kyat 200, Kyat 100, Kyat 90, Kyat 50, Kyat 45, Kyat 20, Kyat 15, Kyat 10, Kyat 5, Kyat 1.

When you plan to bring some electronic devices, make sure that these work with our Domestic power A.C 220 - 250V 50Hz.

Mobile Phone
Please be noted that
Mobile Phones from other countries will not work in Myanmar.

Most traveler will need vaccinations for hepatitis A, typhoid fever, and polio, as well as medications for malaria prophylaxis and travelersí diarrhea. Other immunizations may be necessary depending upon the circumstances of the trip and the medical history of the traveler. Insect repellents are recommended, in conjunction with other measures to prevent mosquito bites. All travelers should visit their personal physician 4-8 weeks before your trip. The sun can be remarkably hot and a hat and high-factor block cream is advisable.

What to wear
Light, casual cotton wear because of hot weather A cardigan or light jerkin, when visiting northern Myanmar in the cold season An umbrella during the rainy season Sandals or slippers Quick drying clothes are recommended if you visit during the rainy season or Thingyan The dress code for pagodas and monasteries prescribe decent apparel, no footwear is allowed when visiting pagodas and monasteries.

What to bring
Insect repellent Sun block, sunglasses, hat, umbrella Personal medical kit Note : Most of the necessary goods are available at supermarkets and nearby stores.

Myanmar Traditions and Culture
Although court culture has been extinguished, popular street-level culture is vibrant and thriving. Drama is the mainstay of this culture, and just about any celebration is a good excuse for a pwe (show). Performances may recount Buddhist legends, or be more light-hearted entertainments involving slapstick comedy, dance, ensemble singing or giant puppets. Myanmar music is an integral part of a pwe; it originates from Thai and emphasises rhythm and melody. Instruments are predominantly percussive and include drums, boat-shaped harps, gongs and bamboo flutes. Over 85% of the Myanmar population is Theravada Buddhist. In the Rakhine region, towards Bangladesh, there are many Muslims. Christian missionaries have had some success among hill tribes but many remain staunch animists. The toys of Myanmar are not only for the children but also famous in the world, known as the Marionettes (or) Puppets of Myanmar. Its a combination of Myanmar Art and Culture, together to show the inner expressions of the Myanmar people.

Myanmar also have festivals all around the year, at least one in each month of the year. The most famous festival of Myanmar is the Thingyan Water Festival, which is held from 13 April to 16 April every year. Myanmar has a long history dating back several thousand years. The traditions and culture of Myanmar as well as the philosophy of life of it's people, the majority of who are Buddhists, has been shaped profoundly by Buddhism. Hence, Myanmar, regardless of their race or ethnic origin, are peace-loving, friendly, generous and hospitable. They also have an innate sense of duty to family, community and country.

In Myanmar, there is a tradition, particularly in the rural areas, of people collectively helping with each other's work and participating in communal activities. People in the village, for example, will collectively help each other in such activities as cultivating and harvesting paddy and other crops, repairing bunds of paddy fields, digging wells, repairing roofs of houses etc.. This age old tradition is called "Let-Sar-Like". It can be translated roughly as " Lending a Hand ".

Top of Page


Email: enquiry@rivercruising.com
(Australia): 1300 694 467
(International): +61 418 360 597